The Services Reporting Analyst position is a member of AVI-SPL’s Global Services organization responsible for developing data, information, and reporting solutions that deliver optimal levels of value and return to the Services organization and business. This position will work closely with both the IT organization and line of business (LOB) stakeholders to understand the needs of the business and to develop requirements to deliver scalable, standardized, and effective data and reporting solutions, with the intended outcomes of solving business issues and needs both retroactively and proactively. The Services Reporting Analyst will play a key role in data driven process development, evidence-based management adherence,...

Job Summary:    The AVI-SPL Onsite Support Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.

Job Summary We're looking for a motivated, customer-oriented IT Helpdesk Technician to deliver world-class technical support across our global operations. You’ll play a key role in diagnosing, documenting, and resolving software, hardware, and network issues, ensuring employees have the tools they need for seamless IT performance. The ideal candidate will excel at troubleshooting, root cause analysis, and providing exceptional customer service, contributing to the success of our IT operations.

Job Summary • Responsible for the managing the overall direction coordination implementation execution control and completion of specific AV systems integration projects. Additionally ensure projects achieve time scope budget quality safety and customer satisfaction requirements.

Job Summary Working Days - Monday to Friday   Timings - 13:30 IST - 22:30 IST   The AVI-SPL Global Helpdesk Technical Service Representative (TSR) is the initial contact point for AVI-SPL customers both internal and external. This position requires excellent Customer Service, organizational, time management, and...

WHAT YOU’LL DO The Installation Technician 1 will perform installation tasks on AVI-SPL contracted projects including, but not limited to: cable pulls, cable terminations, system equipment and components, rack systems and metal fabrication per project directives and requirements, coordinating with lead Technician ensuring projects achieve time, scope, budget, quality, safety and customer satisfaction requirements.

Job Summary • Mainly responsible for conducting the initial reviews on bid documents while also focusing on developing relationships with those local organizations.

Job Summary    Responsible for assisting with basic AP operations to help ensure accurate timely and discretionary processing of accounts payable functions.

Job Summary  Point of contact for tracking monitoring and processing post sale service contracts.

An Experiential Fleet Operations Technician Tier 4 is responsible for ensuring the optimal performance and reliability of Google's experiential fleet. Key responsibilities include proactive maintenance, issue resolution, system administration, validation tasks, and deployments. This role requires a strong technical background, including proficiency in Linux systems, scripting, and network protocols. Additionally, the technician must be able to manage various fleet management tools, hardware, and software. They will also need to effectively coordinate with partner services and field teams to provide global support.

An Experiential Fleet Operations Technician Tier 4 is responsible for ensuring the optimal performance and reliability of Google's experiential fleet. Key responsibilities include proactive maintenance, issue resolution, system administration, validation tasks, and deployments. This role requires a strong technical background, including proficiency in Linux systems, scripting, and network protocols. Additionally, the technician must be able to manage various fleet management tools, hardware, and software. They will also need to effectively coordinate with partner services and field teams to provide global support.

Experiential Fleet Operations Technician Tier 3 is a fully remote role responsible for providing advanced technical support and troubleshooting for complex issues within the Experiential Fleet. This position will serve as a point of escalation for Tier 1 and Tier 2 support teams, ensuring timely resolution of critical problems through in-depth investigations, knowledge base management, and effective remote communication. You will be part of a team that operates in a “follow the sun model”, generally you will be working during business hours but you will be required to work after hours and weekends as needed to address urgent issues.

Experiential Fleet Operations Technician Tier 3 is a fully remote role responsible for providing advanced technical support and troubleshooting for complex issues within the Experiential Fleet. This position will serve as a point of escalation for Tier 1 and Tier 2 support teams, ensuring timely resolution of critical problems through in-depth investigations, knowledge base management, and effective remote communication. You will be part of a team that operates in a “follow the sun model”, generally you will be working during business hours but you will be required to work after hours and weekends as needed to address urgent issues.

Job Title: CAD Technician Job Summary - Perform systems drawing documentation by the use of CAD software for fabrication and installation of Audio Visual Systems  

The Installation Technician 2 will perform installation tasks for AVI-SPL contracted projects including but not limited to: cable pulls, cable terminations, system equipment and components, rack fabrication and wiring, layout for equipment and metal fabrication.   The Installation Technician 2 could be expected to lead and direct installation crews on less complex projects per project directives and requirements by coordinating and reporting progress to Project Manager ensuring projects achieve time, scope, budget, quality, safety and customer satisfaction requirements.

The Installation Technician 2 will perform installation tasks for AVI-SPL contracted projects including but not limited to: cable pulls, cable terminations, system equipment and components, rack fabrication and wiring, layout for equipment and metal fabrication.   The Installation Technician 2 could be expected to lead and direct installation crews on less complex projects per project directives and requirements by coordinating and reporting progress to Project Manager ensuring projects achieve time, scope, budget, quality, safety and customer satisfaction requirements.

The Installation Technician 2 will perform installation tasks for AVI-SPL contracted projects including but not limited to: cable pulls, cable terminations, system equipment and components, rack fabrication and wiring, layout for equipment and metal fabrication.   The Installation Technician 2 could be expected to lead and direct installation crews on less complex projects per project directives and requirements by coordinating and reporting progress to Project Manager ensuring projects achieve time, scope, budget, quality, safety and customer satisfaction requirements.

The Installation Technician 2 will perform installation tasks for AVI-SPL contracted projects including but not limited to: cable pulls, cable terminations, system equipment and components, rack fabrication and wiring, layout for equipment and metal fabrication.   The Installation Technician 2 could be expected to lead and direct installation crews on less complex projects per project directives and requirements by coordinating and reporting progress to Project Manager ensuring projects achieve time, scope, budget, quality, safety and customer satisfaction requirements.

The Installation Technician 2 will perform installation tasks for AVI-SPL contracted projects including but not limited to: cable pulls, cable terminations, system equipment and components, rack fabrication and wiring, layout for equipment and metal fabrication.   The Installation Technician 2 could be expected to lead and direct installation crews on less complex projects per project directives and requirements by coordinating and reporting progress to Project Manager ensuring projects achieve time, scope, budget, quality, safety and customer satisfaction requirements.

The Installation Technician 2 will perform installation tasks for AVI-SPL contracted projects including but not limited to: cable pulls, cable terminations, system equipment and components, rack fabrication and wiring, layout for equipment and metal fabrication.   The Installation Technician 2 could be expected to lead and direct installation crews on less complex projects per project directives and requirements by coordinating and reporting progress to Project Manager ensuring projects achieve time, scope, budget, quality, safety and customer satisfaction requirements.