The AVI-SPL Onsite Maintenance Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.

Job Title: CAD Technician Job Summary - Perform systems drawing documentation by the use of CAD software for fabrication and installation of Audio Visual Systems  

Job Title: CAD Technician Job Summary - Perform systems drawing documentation by the use of CAD software for fabrication and installation of Audio Visual Systems  

Job Title: CAD Technician Job Summary - Perform systems drawing documentation by the use of CAD software for fabrication and installation of Audio Visual Systems  

Job Title: CAD Technician Job Summary - Perform systems drawing documentation by the use of CAD software for fabrication and installation of Audio Visual Systems  

The AVI-SPL Onsite Support Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.

The AVI-SPL Onsite Support Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.

As a Technical Trainer, you will design, develop, and deliver technical training programs to accelerate onboarding for our Global Business Services team. You will create tailored training content that aligns with our Learning and Development standards by actively listening to team members, validating learning progress, and being attentive to risks and timelines. Acting as a problem solver, you'll ensure effective knowledge transfer and continuous improvement in our processes.

Job Summary Working Days - Monday to Friday  Timings - 03:30 to 12:30 IST   The AVI-SPL Global Helpdesk Technical Service Representative (TSR) is the initial contact point for AVI-SPL customers both internal and external. This position requires excellent Customer Service, organizational, time management, and inter-personal skills.

Working Hours: 05:00-14:00 IST Working Days: Mon-Fri   The Technical Support Engineer (TSE) provides advanced A/V and video conferencing support, acting as an escalation point for complex incidents and leading root cause analysis, remote troubleshooting, and service restoration. This role requires expertise in AV and UC technologies, and UC cloud administration environments and mentorship to other engineers.  The role involves managing escalated cases, coordinating field dispatches and parts, validating system designs, and supporting new service deployments, requiring strong technical expertise, decisive problem-solving under pressure, and...

Working Hours: 05:00-14:00 IST Working Days: Mon-Fri   The Technical Support Representative (TSR) delivers prompt, professional support for Unified Communications solutions by monitoring systems, managing service cases, coordinating dispatches and preventative maintenance, and communicating with customers, vendors, and internal teams. The role requires hands-on troubleshooting experience in AV/VTC/UCC environments, strong organizational and communication skills, and the ability to work independently while managing multiple priorities in a fast-paced support environment.

Working Hours: 05:00- 14:00 IST Working Days: Mon-Fri   The Technical Support Representative (TSR) delivers prompt, professional support for Unified Communications solutions by monitoring systems, managing service cases, coordinating dispatches and preventative maintenance, and communicating with customers, vendors, and internal teams. The role requires hands-on troubleshooting experience in AV/VTC/UCC environments, strong organizational and communication skills, and the ability to work independently while managing multiple priorities in a fast-paced support environment.

  The Service Delivery Manager is primarily responsible for overseeing the onsite delivery teams to ensure that contracted services are delivered in accordance with agreed expectations and SLAs.

Job Title: CAD Technician Job Summary - Perform systems drawing documentation by the use of CAD software for fabrication and installation of Audio Visual Systems  

Job Title: CAD Technician Job Summary - Perform systems drawing documentation by the use of CAD software for fabrication and installation of Audio Visual Systems  

As the Software Engineer, you will join AVI-SPL Symphony development team and contribute to the development of device and platform integrations – a core component of AVI-SPL Symphony ecosystem.  

As the Software Engineer, you will join AVI-SPL Symphony development team and contribute to the development of device and platform integrations – a core component of AVI-SPL Symphony ecosystem.  

The UX/Visual Designer will work alongside the iEXCEL Visualization Team in crafting innovative and educational experiences for our users through concise, well tested, well thought out, and visually appealing solutions. This role is highly focused in crafting mockups and prototypes as well as conducting user research studies and testing.

The Onsite Maintenance Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.